Using your tote is a breeze. Just throw in your daily essentials like your wallet, phone, keys, and a book. It's great for shopping too - you can fit a lot of groceries or new clothes in it. When using it as a gift bag, simply put the present inside and it's ready to go. As for maintenance, spot - clean the tote with a mild detergent and warm water. Avoid machine - washing as it may damage the canvas and the heat - transferred design. Since it's made to order, please be patient during the 7 - 10 business day processing time. Handle the tote gently to keep the handles in good shape and ensure a long - lasting use.